Our Values

At Luminous, we are dedicated to providing meaningful support that helps people with autism live fulfilling, independent lives. Guided by compassion and respect, everything we do is driven by our vision: creating brighter, more inclusive communities where individuality is celebrated, and every person has the opportunity to thrive.

Our values were developed with the voices of the people we support and their families at the centre, reflecting what truly matters. They ensure our approach always stays personal, respectful, and empowering. These values highlight the principles and behaviours we live by across all services and teams, connecting us with a shared purpose. Together, they form the light that guides our work, helping each individual grow, belong, and shine.

Guiging Light

The Guiding Light represents the principles, behaviours, and attitudes that connect us across every service and role. United by this light, we work with purpose and passion, helping individuals with autism navigate their journeys, thrive, belong, and shine brightly.

Empowerment

Empowerment at Luminous means supporting people to take control of their lives with confidence and independence. We provide the tools, encouragement, and opportunities to make personal choices, celebrate achievements, and build self-belief, helping individuals shine in everything they do.

Respect

Respect is at the heart of everything we do. We value each person’s unique perspective, listening with care, honouring differences, and responding with kindness. By fostering trust and dignity, we create an environment where people feel valued, accepted, and supported to live authentically.

Trustworthy Tessa

Every journey is unique. By embracing patience, understanding, and empathy, we create safe spaces where people can grow at their own pace. Our support is thoughtful, respectful, and meaningful, meeting each person where they are

Growth and Learning

We believe growth and learning never stop - for the people we support and our team. By adapting our approaches, embracing new ideas, and celebrating progress, we create opportunities for individuals to thrive and reach their full potential.